At Helenskinz your privacy is TOP priority. We want our users to be aware of any information we collect, how we use it and under what circumstances (if any) we disclose it.

Information we collect and use:

• Order Information - This informs us about who you are, how to contact you, and your shipping and billing information.
• Customer Feedback, Reviews and Support (optional) - Provides a mechanism for requesting information from our customers about how we can improve our products, services and site designs.
• Email Correspondence - Used to raise and respond to issues and inquiries of all types. Also used to distribute information about our products, and services.
• Transactions - Shows which products you have requested, payments and credits, and any returns processed. We never see your Credit Card or Bank Account numbers, that is all done through our Credit Card Merchant or POLi so there are no credit card or account numbers on file at all.
• Notification of Changes - If we decide to change our privacy policy, we will post those changes to this privacy statement. Any choices you have made about how your information may be used will continue to be respected in the event of such a change. We may change, modify, add or remove portions of this policy at any time and any changes will become effective immediately upon being posted.
• Reporting Problems - We want to hear from you. Please contact us to report a problem you have experienced with our website. You can submit your complaint via email. We will investigate your complaint and respond promptly. We really appreciate it when people report a bug.
• Contact - If you have any questions or suggestions regarding our privacy policy, the practices of this site or your dealings with this site, please contact us using the contact us page.

* Please Note: This site may contain links to other sites on the internet that are owned and operated by third parties.