At Helenskinz your privacy is TOP priority. We want our users to be aware of any information we collect, how we use it and under what circumstances (if any) we disclose it.
Information we collect and use:
• Order Information - This informs us about who you are, how to contact you, and your shipping and billing information.
• Customer Feedback, Reviews and Support (optional) - Provides a mechanism for requesting information from our customers about how we can improve our products, services and site designs.
• Email Correspondence - Used to raise and respond to issues and inquiries of all types. Also used to distribute information about our products, and services.
• Transactions - Shows which products you have requested, payments and credits, and any returns processed. We never see your Credit Card or Bank Account numbers, that is all done through our Credit Card Merchant or POLi so there are no credit card or account numbers on file at all.
• Reporting Problems - We want to hear from you. Please contact us to report a problem you have experienced with our website. You can submit your complaint via email. We will investigate your complaint and respond promptly. We really appreciate it when people report a bug.
* Please Note: This site may contain links to other sites on the internet that are owned and operated by third parties.