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Customer Testimonials

Please note: We would never publish customer names or any other private info on our website. The following has been extracted from some customer emails to give you an idea of the general feedback we receive. Pax is a great product to sell because it makes so many people happy, satisfied and excited! At times the emails are quite amusing.

A lot of the excitement we think is due to the fact that it's usually 9 times out of 10 your first Vaporizer ever, if you make Pax your first Vaporizer you will be able to appreciate what all the hype is about for one simple reason, the Pax does an amazing job of vaporizing, unlike a Vape Pen or a cheap vaporizer if Pax doesn't make you happy no other portable on the market will. Check out the new Pax 2 page here. We can still get Pax 1 kits but they are becoming hard to get as Ploom phase them out, definitely in the sunset stage.

(Please also see our "Customer Reviews" on each product page).

 

Pax 1 Vaporizer Sales.


Black Pax Kit:

All of these testimonials mirror my experience with Helenskinz and my new Pax vaporiser. Helen's service was very prompt and extremely helpful throughout the entire order process. I could not be happier with the Pax vaporiser. I was extremely apprehensive to spend so much on a unit I had never tried however it has certainly exceeded my expectations. 5-star rating on build-quality, ease of use and quality of vapour produced - I'll certainly be recommending to all of my friends. Thanks Helen!


Black Pax Kit:
Thank you for my pax, I love it. I've had it a month now, and my breathing has improved. Its great if im out, and its a good hand warmer too! For me a small brush is really handy for clearing oven lid between fills. Have just ordered some slick, must check out other accessories try to buy more at once to save on postage. Bye for now.

Blue Pax Kit:
I came across this site by chance looking up in the market for a portable way to vape and my first words were wow so many choices!! I settled for the Blue Pax after reading through the material provided and I have to say job well done :) I was able to make the best decision for my needs and the customer service was excellent. Ultimately the Pax does the job above and beyond to what I expected. And to think I never knew such things existed before checking your site. Thanks alot Helenskinz I highly recommend your site to everyone.

2 Purple Pax Kits:
Fantastic service from start to finish, amazing product as well. Extremely happy with the whole experience!

Black Pax: Victoria Australia
Hi Helen, Thanks sooooo much for your VERY quick response re this.....I really do appreciate how speedily you went about this! Also thank you too for replying to my initial enquiry as I wasn't entirely sure but had heard great things re the PAX via a couple of pain related forums etc. I was already planning to write today and thank you for looking into delivering Down Under and figured 2 weeks would be bare minimum before I would hear back.......then another fortnight delivery on top of that!
So very pleasant surprise receiving your email today! I have made payment via Paypal so now will sit back & wait! Again I applaud your service!

Black Pax Kit: Western Australia
That is awesome! and extremely quick, thank you very much :)

Green Pax Kit: NSW Australia
My pax arrived yesterday and cant believe how I ever did this without one, its the best thing/electronic device I have ever bought, I am totally wrapped with it its everything i hoped for and more, thanks so much, I will be back for bits and pieces for sure. Thanks.

2 Black Pax Kits:
Thanks so much! Great service, great product, only one thing better than buying 2 is buying 3. We are now set up to vape on the go and not destroy our lungs in the process, it's a great thing and wish we had done it a long time ago. We will never smoke again which is such a relief. thanks so much.

Black Pax Kit:
That is awesome! and extremely quick, thank you very much :)

Purple Pax Kit:
Hello, it just arrived im so excited will let you no how it is and thanks for the free container and scoop cool thanks. You guys are th bomb.

Green Pax Kit:
Cheers for the quick delivery it arrived yesterday and I havent put it down since its everything they say it is, most happy with my new toy.

Purple Pax Kit:
thanks very much for the order it arrived today and i have already tested it out and i love it, i will be telling all my friends where to get one thanks agin you guys rock. Cheers for the free tigthvac love it.

Black Pax Kit:
Hi I got my pax in the mail today and all is well, had a bit of trouble working out the mouthpiece but i guess reading the book is a good idea, it works really well better than i thought it would, thank you it's fantastic.

Green Pax Kit:
Sure did it's the coolest thing I have ever bought and it totally works, I am wrapped and can't wait to show it off. Thanks again guys for the pocket vac container very generous its awesome.

Black Pax Kit:
Yes all good love the free goodies, do you make the scoops yourself, very ingenious love it. The Pax is unreal so happy with it, love the black too it seems very durable and stealthy, cheers. Will be back to get a green pax for my brother :-)

Green & Black Pax Kits:
Yes all here and the 2nd package too, thanks for the free scoops and lube packs and the converter plugs, the ultimate husband and wife survival kit is in place. lol. Thanks agian great service you offer, cheers.

Purple & Black Pax Kits:
hey guys the package arrived and all is well love the pax they are real slick, all I need is one of your pax car chargers and I will be set the missus has hers sparked up right now, cheers and thanks for the quick delivery happy as.

Green Pax Kit:
Thanks for the package it arrived yesterday, i have cranked it up and had a go and all I can say is wow! Thanks guys it's awsome. Its a pleasure to know I can do this and not be damaging my body like before, it's almost too good to be true.

Green Pax Kit:
All good thanks really pleased with my purchase and the customer service keeping me up to date with the progress of my order is impressive, if only other shops would do the same its not much to ask, thanks for everything very happy. It took all the anxiety about my $400 odd dollars away truly!

2 Purple Pax Kits: NSW Australia
Hi, just wanted to say thanks for the package all working well and really happy with them, will buy some spares and a car charger soon, I have a silver surfer and the pax works so much better I never expected that thanks Helen great site products and friendly service, cheers.

Blue & Black Pax Kits: QLD Australia
howdee guys got the package it was held up at the courier at my end so no worries still only took 4 days so no big deal, just wanted say thanks and I appreciate your help tracking down my package and thanks for the free goodies in the bag the tightvac containers are very cool, cheers for everything helen. We will spark up the pax tonight and give them a try out!

Black Pax Kit:
Thanks for the regular updates, made this all very easy.

Black Pax Kit:
Hi Helen, Thanks for that. I have the Pax and it works really well.
This one is going to be seen by all of my friends, so I wouldn't be at all surprised to see a lot more orders come your way. Thanks again ..

Black Pax Kit: (problem, needed lube)
Hi!, Pax is working like new now! Thanks for the help!!!

Green Pax Kit:
cheers for the package got it today and rapped with it I can't wait to show it off my mates are gonna want one of these babies 4 sure. Thanks again Helen.

Black Pax Kit:
I was a little nervous about ordering online but got a very quick email back from Helen ensuring me all would be fine. It was. Great customer service with regular emails on the status of my shipment. Payment was easy and uncomplicated and when the unit arrived and me being a dumb ass, I couldn't get it going and a quick email to Helen (who replied with 30mins) sorted all my issues out. I wish all companies were run this professionally. Do your self a favor and use this company.

Green Pax Kit:
Hello Helen I got my pax vaporizer 2 days ago and I can't put it down, super happy with the service you guys provide and the pax is more than I ever expected, itz one cool machine thanks Helen.

Purple Pax Kit: QLD Australia
Love love love it, I used it last night for the first time after charging it up and it was just awesome, fine grind and tightly packed like a small loaf of bread is a good way and then we flipped over the little loaf and it went again for ages, so cool! That was on LOW temperature to, then we turned it up and it went on and on, its just perfect happy as thx Helen so much.

Black Pax Kit:
Thanks for that - it's here and it's great ha couldn't be happier with it. Thanks Sent from my iPhone

Blue Pax Kit:
wohoo I received my package today - thanks for the free vac storage container!

Purple & Black Pax Kits:
Hello, I have just received the package, that wa quick! Thanks so much! we are still fighting over the colors but purple is for me and he will be happy with the black, lol the purple is stunning love the color. Thank you for the great service very very happy.

Black pax Kit:
Got it already! Arrived today. Many thanks. Thanks for the free tight vac container, tools and scoop. Can't wait to try it out. Thanks.

Blue Pax Kit:
hi my pax got here yesterday with a grinder im happy with the product thank you.

Green Pax Kit:
My order arrived thank you so much and also for the extra gift most appreciate will refer your products thanks

Purple Pax Kit: NSW Australia
Got my order this morning thank you and thanks for the extra lube gift, totally love the color of the purple pax its very classy!!! Have tried it already but just a few honks and wow, will give it death tonight and see what it can do cant wait, thanks very much for making pax available love it, cheers for everything Helen you were super helpful without being at all pushy making things really easy for me.

Blue Pax Kit: (funny, don't trip!)
Wow it just arrived. I will let you know how it goes! Im so excited!! Thank you sooo much!! Running to my mates house right now.

Green Pax Kit:
Thank you so much! I received it yesterday on my birthday as you promised! :D So happy with it!

Black Pax Kit:
Brilliant! Very excited to try it out. Thanks so much. I can hardly wait for it to turn green and be charged its almost done. Thanks heaps.

Green Pax Kit:
Yes I did! It's fantastic, such a great product.

Blue Pax Kit:
Yeah I've got the hang of it! Took a minute to figure out and adjust, but I took to it like a duck to water! Pretty thrilled with it.

Blue Pax Kit:
Hi got my order today and it's great, wasn't sure about the oven whether to fill it up or not but have experimented and its away great stuff. Thanks again for getting it to me before the 14th cheers.

Green Pax Kit:
Thanks for my pax it all arrived in one piece and I only ordered it yesterday I didn't expect it so quickly, I charged it up and shared it with my friends who all thought it was the bomb. The green is very cool, thanks.

Black Pax Kit:
crazy machine I think I'm in love, all I need now is a holster, do you have any? maybe I could have one on each hip, i am serious i work on a farm and I'd hate it to run out. cheers for the fast delivery very stoked!

Purple Pax Kit:
Hi, just letting you know I got my package today I love it the color is amazing and I can't wait to show it off. thanks for the quick delivery and helpful service, there's plenty more of us here that want a pax, thanks again.

Blue Pax Kit: NSW Australia
Received my parcel with my Pax today, pleased to see its a genuine one alright, love the cobalt blue really cool, yet to try it but letting you know its here and everything looks good thankyou.

Purple Pax Kit: NSW Australia
Thanks guys love the pax looks cool and is the best thing I have ever tried its fantastic love it!

Black Pax Kit: QLD Australia
Hi Helen, my Pax is here and I have charged it used it and I am sitting here not knowing where to start, its something I have always wanted and now I have one I am so stoked, thank you so much for all your help I LOVE it! I need to read up on all the tips on your page and how to clean and look after it thanks again talk soon no doubt, :-()> Rheebah!

Purple Pax Kit: Western Australia
Cheers for the quick delivery Helen, it arrived today and it is beautiful, I was a bit hesitant about the colour choice but now its here I am so pleased I picked it love the purple!! Will try my new toy tonight thanks again for all your advice and help and no doubt I will be back for something, thanks Helen. ps. Cant wait to show it of!! :-)

Black Pax Kit:
Thanks for going to the extra effort Helen. Just one further quick question, am I able to get a tracking number for this delivery and if possible, confirmation it has been sent? Getting excited now!

Purple Pax Kit:
Many thanks Helen, You are a star!!! I will have more than enough time to wrap it and hide it until next week.I will pass on your details as she will probably need bits and pieces over time. Thanks for your great service.

Black Pax Kit:
Many thanks, looking forward to trying it out! I love your website too. There is so much information on there, its awesome reading it all. I feel like I know the ins and outs of my pax without even having it yet! The trend is to write short concise selling points but you've been honest and covered all aspects! That's great!

Purple Pax Kit:
I'd never used a vaporiser before so I didn't know what to expect! Delivery was overnight I bought an aerospace grinder too. After a few trials and reading some forums and the Vape Critic I got the hang of it for maximum benefit. I love my Pax now, it's so discreet to use, hardly any smell and better for my health than smoking. I've spread the good word to my friends too:-) My tip: pack well!

Black Pax Kit:
Just letting you know that our Pax order arrived safely, and it all works perfectly thankyou. The product is awesome. It actually exceeds our expectations. We would say that it is a BETTER experience than smoking!
We will definitely be recommending you and your products to everyone.

Blue Pax Kit:
Thanks for my package it arrived today and I have already given it a full charge and used it last night, all I can say is wow! I have had 4 vapes and this is by far the best its better than my Silver Surfer vape i have (my first vape) I am blown away with it totally, I will be showing all my friends and they are going to all want one, thanks guys and thanks for helping me find the best one for my needs I really appreciate the help. Stoked!!

 

General Vaporizer Sales.

 

T-Vape 2.0:
Hi Helen, I have recieved my package and wanted to thanks you for everything, I was completely looking at the wrong vape for me and I can now see exactly where you are coming from, this is one cool machine for the price, I still like the magic flight but I think getting the T-Vape was the best choice. Thanks again.

T-Vape 1.0:
Just a quick note to say thanks Helen for your help, I am most impressed with the T-Vape I think it's very cool. I have tried it out and wow, it's a rocket! Cheers, will be in touch for a grinder, thanks agian Helen.

T-Vape 2.0:
As the first of your customers to purchase the new T-Vape 2.0, we wanted to let others know how pleased we are with this excellent product. Being Vape Virgins, it did take us a day or two to get ourselves up to speed, but now we are finding it a pleasure to use and would recommend it to anyone who is looking for a truly portable way to enjoy leaf herb of any kind without the harshness of pipes or bongs. It looks and feels really cool, too. We also love the options of different sizes for different circumstances.
We particularly want to tell everyone just how great your customer service and dedication to quality is.......so glad that we found you. Thanks again!

V Tower Vaporizer:
hey guys just wanted to say thanks for all your help I reslly was lost with all the options its so nice to be able to ask questions and get answers most sites wont even get back to me but you guys have been great so thx again I am more than stoked with my purchase and i am really enjoying the vaping its so so so much better and tastes amazing. Who would have thought there would be a healthier way to smoke! I am sold on it. Thanks Helen, will be back for more goodies!

Extreme Q Vaporizer:
Hi Helen, I have my extreme Q all set up and we are really enjoying it took a while to get it running really well but it was all down to grinding to the right degree. Fine grind and even a few stirs helps heaps and the grinder is perfect, love the space case grinder looks cool too. so thanks again real sweet set up now! cheers..

Zephyr Ion Vaporizer:
I am really happy with my new vape thanks, the zephyr ion is sweet we have used it all weekend and its been a blast. thanks heaps for all your help I am really pleased with it and even more pleased you talked me out of the volcano, only because I saved money and still have a real good forced air vape, if only I could get my mates to leave now!! Thx again helen.. right on!

Pinnacle Pro Vaporizer:
I have recently purchased the Pinnacle Pro vaporizer from you and although it is not my first it's definitely the best I have ever had the pleasure to try. The ease of use, adjustable temperatures and very low maintenance makes this device the king of all portable.......the fact that it can be used while powering is also a plus. The ability to be satisfied totally without combustion is, I'm sure, going to be a life saver especially with those using certain herbal concoctions to combat the nausea and vomiting indicative of cancer treatment.

Arizer Solo Vaporizer:
Bought the Arizer Solo . Good product , well packaged , arrived within expected time frame . Great . The unit itself is great too - highly recommended.

Magic-Flight Launch Box - Walnut:
Prompt delivery of exactly what I ordered. Very nice doing business with Helenski along with an attractive and informative website. Happy happy.

Magic-Flight Launch Box - Maple:
Thanks so much Helen. I love your website - it's very informative and friendly. That's why I chose to buy from you guys!

Zephyr Ion Vaporizer:
If you have been thinking about getting a vape, delay no longer. The Zephyr is extremely well priced, does an excellent job, and my lungs are thanking me! No need to hang out for a volcano at twice the price, this beast will do it! Fast friendly service A+++ I will be returning shortly to buy a portable, personal vape for on the move soon.

Arizer Solo:
Hey Helen thanks for the parcel, all good, love my new vape and can't wait to show it off to all my friends, the black sure is nice too, thanks for all the help too I appreciate it, cheers.

Zephyr Ion Vaporizer:
Hi guys, just a quick email to say thanks, I love my new Zephyr its awesome and I am really pleased with your helpful and prompt advice, I could have easily spent twice the amount on a Volcano so thanks, I will return! I highly recommend the Zephyr Ion, don't waste your money on a volcano this one is amazing!!

Wulf Digital Vape:
Thanks for my package that arrived today I love the vape and will certainly be spending some time working out the best methods but already I am impressed, I need to get the temp just right yet but it works really well which makes me happy, thanks again guys great deal all round.

Black Arizer Solo:
I received my package last Friday , thank you for your prompt and professional service , I am more than happy with my purchase and I'M glad I went with the solo it is everything the reviews say it is , I'm most impressed.

Da Buddha Vaporizer:
Hello Helen, just wanted to thank you for your help, I am very happy with my selection and I have a few jealous mates now! This thing really produces a massive amount of vapor super impressed it took a bit of experimenting to get it honking but I think I just needed to run it at a higher heat so its really running well now. Anyway cheers for everything I am very pleased with the vape its wicked!

Zephyr Ion Vaporizer:
Got my package all in one piece thanks, took me a while to work it all out but its all up and running and we have tried one bag, its unreal love it. Thankyou for everything really happy! I will be back for bags at some stage thx for stocking them it makes it easy for me now not having to worry about parts or bags etc... have a good one Helen.

DaVinci Ascent Vaporizer:
Thanks for the AMAZING kit!! Very nice....works like a dream so happy and thanks for the entire deal being stress free really appreciate the updates and the product is mint! I can't put it down love it!

DaVinci Ascent Vaporizer:
Totally love my new toy, thanks for all your advice and speedy service outstanding Helen. I now have something I have wanted for a long time and its beautiful, not a cheap one at all, really happy thanks again!

Pinnacle Pro with Hydrotube Water Tool:
Not trying to be kind Helen just that your customer service is awesome, your packing beyond professional and your swiftness in getting the product sent stellar! It'd be stupid not to advise others to go the same route.

Arizer Solo Vaporizer:
Just got my solo and it hits like a champ, thanks for the excellent service!

Slick Vaporizer Lube - Sent to Croatia:
Happy to inform you that I received the package. It was delivered to me this morning. Thank you very much for your kindness and professionalism. It was a pleasure to do business with you. Whatever I need from this segment in a future I will certainly contact you first.

 

Please note: The feedback listed above is from our previous website and we now use the on site product review system to post feedback. We encourage all customers to leave an honest review about their purchase on the product page where they bought the item, it can be very useful to other customers.